NEXTWAVE / Backup internet
Backup internet & failover installation.
If a lost connection would disrupt the property or business, the backup should be designed around what needs to keep working and how the network will switch to it.
Tell us about your propertyIllustrative topology. Failover depends on health checks, routing, available capacity and power; sessions may reconnect.
A good place to start
Is this your kind of project?
- 01
Businesses relying on internet for everyday operations
- 02
Properties with limited resilience in their main service
- 03
Sites assessing mobile or Starlink as another connection
01 / The installation
What happens when the main connection fails?
A suitable multi-connection router can monitor the main service and use an alternative when it detects a failure. Detection rules and switching behaviour matter: having a second subscription or a spare router alone is not automatic failover.
- 01
The main service becomes unavailable.
The router’s configured health checks detect a problem. Detection is not necessarily instantaneous, and should check more than whether a cable is plugged in.
- 02
Traffic moves to the backup.
The router directs the agreed traffic over the alternative service. Essential uses may need priority if the backup has less capacity or a data limit.
- 03
Applications reconnect where needed.
Changing the internet path can change the public address. Calls, payment sessions or VPNs may drop and need to reconnect; automatic switching does not promise uninterrupted sessions.
- 04
The main service is checked on recovery.
Return to the main connection follows the agreed automatic or manual policy. Recovery behaviour is tested too, so users know what to expect when it comes back.
02 / The approach
Choose the work that matters during an outage.
Payment systems, cloud applications, voice or video calls and remote access can have different compatibility requirements. Identify the essential tasks and any supplier restrictions before choosing the backup service.
For example, keeping an office able to handle email and cloud documents may be a more realistic outage plan than maintaining every download and guest connection at full capacity. A payment or alarm provider may need to confirm its own equipment’s behaviour.
03 / The approach
Check independence, subscriptions and power.
The alternative may be 4G/5G, Starlink or another fixed service. We consider how much infrastructure the two services share; two different provider names do not necessarily give two independent routes.
Both services still depend on the router and local network. A power cut also affects switches, access points and the incoming equipment. Any battery backup, required runtime and supported devices need a separate agreed specification. Provider subscriptions and data plans are identified alongside the installation scope.
We assess 4G/5G installation and Starlink connectivity against the main service and essential tasks. On temporary construction sites, changing layouts, power and service availability also affect the resilience plan.
04 / The approach
Agree a failover and recovery test.
The installation plan should set a suitable test window and the applications to check. With permission to interrupt the connection, the agreed test simulates a main-service failure, confirms use of the backup, checks essential tasks and then restores the main service.
Managed by NextWave
We assess the property, specify the solution and manage the agreed installation. You deal with NextWave from the first email to the handover.
How your project worksBefore you enquire
A few useful
answers.
No. Switching between services can affect active connections, and other parts of the system can still fail. We plan around the uses that matter and explain the practical limits.
They can be assessed as alternatives, depending on the property, service availability and network equipment. The recommendation depends on the whole arrangement.
That needs to be checked. Tell us the equipment you have and we will assess whether it is suitable or whether the proposal needs additional hardware.
A short description is enough to start
Let’s connect
the whole picture.
Tell us where the property is and what needs to work better. We’ll take it from there by email.
No photographs or technical details needed yet.